At CanaryVIP, we want you to experience the best of Tenerife without ever overpaying. Our Price Match Guarantee reflects our commitment to offering the most competitive prices on the market.
1. How It Works
If you find the same excursion or activity listed at a lower price on another website, we will match it. The process is simple and applies both before and after you complete your booking.
1.1 What Qualifies
For a competing offer to be eligible for a price match, the following conditions must all be met:
- The offer must refer to the exact same product or service available on CanaryVIP.
- The dates of the booking must be identical.
- The cancellation policy and general conditions of both offers must match.
1.2 What Does Not Qualify
There are specific situations where a price match cannot be applied:
- Hidden or conditional details: If the competing offer withholds key information about the product or service until after the customer has committed to a reservation.
- Loyalty, rewards, or referral pricing: If the lower price is the result of a membership program, referral scheme, login-based discount, or any mechanism that modifies the publicly displayed price through user-specific actions.
2. Requesting a Price Match Before Booking
- Share the competing offer. Before placing your reservation, send us the details of the lower-priced listing. Include a direct link and make sure the offer remains publicly accessible online so we can verify it.
- Wait for confirmation. Our team will review the competing offer and confirm whether it qualifies. Once the price match is approved, we will notify you.
- Complete your booking. After receiving our confirmation, proceed to book the activity on CanaryVIP at the matched price.
3. Requesting a Price Match After Booking
- Spot a lower price. If you find a cheaper price for the same product or service after you have already booked with us, collect the details of that offer.
- Get in touch. Contact our support team through any of our available channels and share the information.
- Provide what we need to verify. To process a post-booking price match, we will need:
- A direct link to the competing offer.
- Confirmation that the offer is still live and publicly accessible for our review.
Your satisfaction comes first. The Price Match Guarantee exists so that every customer can book with full confidence, knowing they are getting the best available price for their chosen experience.
Book with CanaryVIP and enjoy the VIP experience without compromising on affordability.
